| 1. Job Purpose | ||
| To render financial services to customers to generate revenue through brokerage and third party products. | ||
| 2. Dimensions what are the areas (in quantitative terms) the job has an impact on? |
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| S.No. | Parameters | Remark |
| 1 | Revenue | Brokerage and TPP products – To be set at the time of Onboard |
| 2 | Products | Equity/ Currency/ DYSIP/ TPP and any other new product launched.
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| 3 | Customers | Activation of customers, servicing and retention.
Average of 250-350 customers mapped per RM.
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| 3. Job Context & Major Challenges
What are the specific aspects of the job that provide a challenge to the jobholder in the context of the Department/Zone? |
| Context:
HSL is a financial intermediary, where customers use the services to invest their funds in different asset class (equity, debt, gold, currency, real estate.). This job frontends clients servicing and trading on behalf of clients.
Challenge:
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| 4. Principal Accountabilities | |
| Accountability | Supporting Actions |
| Revenue generation | Achieve Targets
· Achieving the targets by generating brokerage through dealing. · Generating revenue through third party products.
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| Compliance | · Adhere to dealing room conduct as prescribed by the HSL.
· Ensure the internal processes and systems are followed. · Maintaining VRS records for all the trades. · Following the code of conduct. · Anti Money Laundering. · Ensure proper certification and renewal.
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| Relationship Management | · Conduct client visits maintaining and building the relationships.
· Prompt service to the clients. · Advising and updating customers with daily movements in the stocks, with the help of research. · Managing the portfolio of clients with minimal errors/ losses. · Activating dormant clients.
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| Database Management | Maintain all records as per guidelines
· Maintain records of all mapped customers portfolio. · Maintain records of all branch visits/ customer visits. · Furnish necessary reports to the Branch Manager.
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| Coordinating with Risk Team | · For limit enhancement.
· Approval for illiquid and T group shares. · Collateral holds · Pay-in and pay-outs of securities and funds.
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