Area Training Manager

To advance culture of need based propositions within LBS and our teams. Ensure skill and will based training. Training and on boarding of new staff.
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Implementing and rolling out the Training Workshops/ Initiatives for defined region.
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Train and Influence the CHL Sales Team and Partner Bank LBMs/LBEs & staff on the usages of Proposition Centric Conversation starters & Sales Tools, and promote usages in Customer Interactions, to ensure better Lead Generation and Sales Conversion ratio.
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Develop Conversational Selling skills of mapped LBS for generating positive business results
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Ensuring compliance with regards to defined Training Processes and identify sales issues across mapped branches / LBS
Principal Accountabilities: Key activities and decision making areas
Typical Targets and Measures
Impact on the Business / Function [COMPLETE 3-4 AREAS]
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Complete the On – boarding and development plan for the mapped roles
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Ensure all CHL Sales Team & Partner Bank LBMs/LBEs mapped are trained on Conversational Selling skills / Sales Training Tools as per the defined plans .
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Track impact of sales training and coaching initiatives across roles
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Monthly Activity Sheet for the month to be published before the 30th of the previous month.
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New / Underperforming LBEs/LBMs/ISMs are supported through FTS/ CDS
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Underperforming/ In active Branches to be focused during BTS
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Ensure utilization of Proposition Centric Conversation Starters & Sales tools across mapped branches / LBEs/LBMs / ISMs with impact measures
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All new joinees LBMs/LBEs/ISMs to be inducted within 30 days of being nominated.
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Measure on a monthly basis the productivity of trained / coached LBMs/LBEs/ ISMs vis-à-vis defined productivity measure