Overview: As a Branch Manager , you will be responsible for overseeing the daily Sales and operation part and performance of the branch. You will lead a team to achieve business targets and ensure excellent customer service delivery. This role requires strong leadership skills, profitability of business and the ability to drive growth while maintaining compliance with regulatory standards.
Key Responsibilities:
- Team Leadership and Management:
- Lead, motivate, and develop a team of banking professionals.
- Set performance targets and ensure the team meets sales and service goals.
- Conduct regular performance reviews and provide coaching to improve team effectiveness.
- Business Development:
- Drive business growth through effective implementation of sales strategies.
- Generate leads, acquire new customers, and deepen relationships with existing clients.
- Monitor market trends and competitor activities to identify opportunities for growth.
- Customer Service Excellence:
- Ensure high standards of customer service are maintained at all times.
- Address customer queries and complaints promptly and effectively.
- Implement initiatives to enhance customer satisfaction and loyalty.
Qualifications and Skills:
- Bachelor’s degree
Job Category: retail banking
Job Type: Full Time
Job Location: Any Where In South India